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SHIPPING & RETURNS


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SHIPPING

  • ORDERS ARE SHIPPED VIA USPS. ALL DELIVERY TIMES ARE ESTIMATES.

  • ORDERS ARE SHIPPED WITHIN 1-3 BUSINESS DAYS AFTER PROCESSING IS COMPLETE.

  • WE PROCESS ORDERS MONDAY THROUGH FRIDAY. ORDERS PLACED SATURDAY AND SUNDAY WILL BE PROCESSED THE FOLLOWING BUSINESS DAY.

  • IF A PRODUCT BECOMES OUT OF STOCK AFTER YOUR ORDER IS SUBMITTED, WE WILL SHIP THE REST OF YOUR ITEMS AND WILL SEND YOU AN EMAIL + REFUND FOR THAT PRODUCT.

  • AN EMAIL CONFIRMATION WILL BE SENT TO YOU ONCE YOUR ORDER HAS SHIPPED WITH A TRACKING NUMBER, PLEASE TRACK YOUR PACKAGE.

  • Sirene's Beauty Place IS NOT RESPONSIBLE FOR DAMAGED, LOST, OR STOLEN PACKAGES ONCE THE ITEM HAS BEEN SHIPPED. YOU WILL HAVE TO FILE A CLAIM THROUGH USPS.

  • SHIPPING AND HANDLING CHARGES FOR RETURNS ARE THE RESPONSIBILITY OF THE CUSTOMER.

INTERNATIONAL:

  • Currently Available World Wide

  • We are not responsible for any custom charges for international orders.


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RETURN + EXCHANGES

  • If you are not satisfied with your purchase, please contact us at SIRENEYELASHES@GMAIL.COM

  • Must contact within 7 days of receiving your order.

  • Sirene's Beauty Place is not responsible for damaged, lost, or stolen orders once the item has been shipped.

  • If your item arrives damaged, please email us within 48 hours of receipt to report the damage for replacement, and you must provide a picture of damaged item.

  • Return & Exchanges will only be issued for unused items if returned by mail in its original packaging within 30 days of receipt.

  • Orders will not be eligible for Return/ Exchange 30 days past purchase date.

  • Shipping and handling charges for the return are the responsibility of the customer.